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Privacy Policy

Last updated: 11/28/2025

1. Introduction

At Supahandi, we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you use Supahandi, including our free Invoice Generator tool and our business management platform.

2. Information We Collect

2.1 Public Invoice Generator (No Account Required)

When you use the free Invoice Generator without creating an account, we store company information you enter (company name, address, phone, email, website) on our servers as lead information. This data:

  • May be used to send you marketing emails about Supahandi products and services
  • May be used to improve our services
  • You can opt-out of marketing emails at any time by clicking the unsubscribe link in any email or contacting support
  • Can be deleted upon request by contacting support
  • Is not shared with third parties for marketing purposes

Important: This stored data is used for lead generation and marketing purposes. When you voluntarily create a Supahandi account, you provide your company information as part of the sign-up process, which is then stored securely as part of your account data.

2.2 Authenticated Account Data

When you create a Supahandi account, you voluntarily provide information that we store securely on our servers. This includes:

  • Account Information: Company name, address, phone, email, business type, logo
  • Customer Data: Customer names, contact information, addresses, project history
  • Project Data: Project details, estimates, phases, timelines
  • Financial Data: Invoices, expenses, payments, receipts, profit calculations
  • Receipts & Documents: Uploaded receipts, images, and files
  • Usage Data: Feature usage, plan type, subscription status

2.3 Authentication Data

We use Clerk for authentication. This includes:

  • Email address (used as username)
  • Password (encrypted, never stored in plain text)
  • Authentication tokens and session data

2.4 Analytics and Usage Data

We use analytics tools to understand how users interact with the Service. This may include:

  • Page views and navigation patterns
  • Device and browser information
  • General location data (country/region level)
  • Feature usage statistics

This data is anonymized for non-authenticated users and aggregated for authenticated users.

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Process and store your business data, generate invoices, track expenses and payments, send emails to customers
  • Marketing: Send marketing emails about Supahandi products and services to leads from the public invoice generator
  • Authentication: Verify your identity and manage your account access
  • Billing: Process subscription payments (for paid plans)
  • Customer Communication: Send invoices, receipts, and notifications via email
  • Improve the Service: Analyze usage patterns to fix bugs, add features, and enhance user experience
  • Compliance: Comply with legal obligations and protect against fraud

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

4.1 Service Providers

We use trusted third-party services to operate the Service:

  • Authentication Providers: User authentication and account management (stores email, encrypted passwords)
  • Payment Processors: Processing subscription payments (stores payment information)
  • Email Services: Sending invoices and receipts to your customers
  • Cloud Storage: Storing receipts, documents, and uploaded files
  • Analytics Providers: Understanding usage patterns (anonymized data)

4.2 Public Invoice Generator Data

Company information stored for the public invoice generator is stored on our servers and is not shared with third parties for marketing purposes unless you voluntarily create an account, at which point it becomes part of your account data.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Security

5.1 Public Invoice Generator Data Security

Company information stored for the public invoice generator is secured on our servers using industry-standard security measures. We implement:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted data storage
  • Access controls and authentication requirements
  • Regular security audits and updates

5.2 Account Data Security

For authenticated accounts, we implement industry-standard security measures:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted data storage
  • Secure authentication via Clerk
  • Regular security audits and updates
  • Access controls and authentication requirements

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

6.1 Public Invoice Generator (No Account)

When using the free tool without an account, you have the right to:

  • Access: Request a copy of your stored company information by contacting support
  • Delete: Request deletion of all stored data by contacting support
  • Opt-out: Disable analytics tracking through your browser settings or privacy extensions

6.2 Authenticated Account Users

If you have a Supahandi account, you have the right to:

  • Access: View all your account data through the Service dashboard
  • Update: Modify your account information, company details, and settings
  • Export: Export your data (CSV export available for paid plans)
  • Delete: Request deletion of your account and all associated data by contacting support
  • Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@supahandi.com.

7. Data Retention

7.1 Public Invoice Generator Data

Company information stored for the public invoice generator is retained on our servers until you request deletion or create an account (at which point it becomes part of your account data).

7.2 Account Data

We retain your account data for as long as your account is active. If you cancel your account, we will retain your data for a reasonable period to allow for account recovery, then delete it in accordance with our data retention policies. You may request immediate deletion by contacting support.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Analytics and usage tracking
  • Preference storage

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Service, including authentication.

9. International Data Transfers

Your data may be stored and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected information from a child under 18, we will delete that information immediately.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this page
  • Sending an email notification (for account holders)
  • Displaying a notice in the Service

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@supahandi.com.

Privacy Policy - Supahandi — Complete Business Management for Service Professionals